SmartBridgeWhat this site stores
The contact form stores what you type into it: your name, company, work email, the shop hostnames you list, whether you are a customer or a partner, your message, and the time you sent it. When you create a portal account, we also store your email address, company details, license hostnames, license keys, test-key requests and order records. Amazon Cognito handles sign-in and email confirmation. The portal keeps sign-in information in your browser so you can use your account. The hosting provider keeps ordinary access logs. We do not use advertising or analytics trackers.
Why
To answer your requests, manage your account, issue license keys for your hostnames and maintain your subscription.
Payments
Stripe handles checkout, payment methods, subscriptions and invoices. Your card details are entered on Stripe's pages and are not received or stored by SmartBridge. We store Stripe customer, order and subscription references to connect a payment to the right license. Stripe provides its own privacy information on its checkout and billing pages.
For how long
Contact requests are kept until your request is handled. If you become a customer, the details move to your customer record; if not, they are deleted within 90 days. Account, license and order records support your ongoing service. Contact us to close your account or request deletion; records required for billing obligations may need to be retained.
Your rights
Write to contact@getsmartbridge.com to see, correct or delete what we hold about you.
Who we are
Avance Ecommerce Solutions SL, contact contact@getsmartbridge.com.